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Extended Stay America - Los Angeles - Torrance Harborgate Way
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance Harbor Gateway is located at 19200 Harborgate Way, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
19200 Harborgate Way, Torrance, CA, 90501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Overall a better place to stay in than the other Extended Stays in the area. Will be coming back to this one
Business response:
Herbert, thank you for being loyal to Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I liked the location, overall service, and amenities provided. However, during the stay, a male staff tried to enter with a master key. He stated that he knocked on the door but I was taking shower and I had to run out to put on the lock. It scared me very much. Later he stated that he tried to come in to fix the internet as he was notified few days ago, which was before I checked in. But the internet worked well without any problems and I did not report any problems. I felt somewhat not safe here.
Business response:
Thank you for being our guest. We sincerely apologize for the experience you had with our front desk. This is not the level of service we generally provide, and it certainly does not meet our standards. We have shared your concerns with the appropriate individuals to ensure this never happens again. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Dionne, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
The place is very big, nice and clean. The staff worked very hard to keep me very happy when ever I need them. I really don't have anything bad to say. I would come back here again and again.
Business response:
It was a pleasure to read your fantastic review of the Extended Stay America! We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for your fantastic comments, and we look forward to hosting many more visits of yours in the future. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance Harborgate Way
How is Extended Stay America - Los Angeles - Torrance Harborgate Way rated?
Extended Stay America - Los Angeles - Torrance Harborgate Way has a 4.3 star rating with 1,449 reviews.
When is Extended Stay America - Los Angeles - Torrance Harborgate Way open?
Extended Stay America - Los Angeles - Torrance Harborgate Way is open now. It will close tomorrow at 12:00 a.m.