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Extended Stay America - Los Angeles - Torrance Harborgate Way
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance Harbor Gateway is located at 19200 Harborgate Way, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
19200 Harborgate Way, Torrance, CA, 90501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great value! Great Staff! It was great. Deja checked me in and was very pleasant! Very friendly and funny. The room was a bit older but comfortable. There was hair in the shower but outside of that pretty clean .
Business response:
Jacqueline, thank you for selecting Extended Stay America for your visit and for sharing your comments. We are so pleased to read that you loved our courteous associates and the great value we offer for the price. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was clean, the check in was fast. Has everything you could possibly need
Business response:
It was a pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Natalya, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Kinda wish the room rate was a little bit cheaper but other than that , I enjoyed my stay there.
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
nice place
Business response:
Terri, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
DAIJYA SAVED THE DAY! I enjoyed my stay at the hotel! However when walking in to check in Daijay advised they were sold out and booking through 3rd parties aren't guarantee! She told me to give her second because she had a very long line! I patiently waited and she worked things out! Her attitude was superb and her very sweet! She needed help but she never showed it, she handled the job!!! I will go back there because of her!
Business response:
We are flattered by your very kind review of Extended Stay America. Team members like Daijay are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management
Frustrated customer I booked and paid for room and when I got to the hotel to check in, was very tired and no room was available. Desk clerk said all empty rooms were no cleaned as yet. So i had to wait until she hears from her manager if it was ok to upgrade room for same price. Got to room, took a shower and tub seem to be backed up. Water runs out very slow. Was very frustrating.
Business response:
Dawn, thank you for being our guest. We apologize for the reservation issues you encountered while you were here and for the inconvenience you had due to it. Your feedback has been discussed with our team, and we’re reviewing our procedures, so this does not happen again. Our maintenance team is also fixing the problem you mentioned in your room. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance Harborgate Way
How is Extended Stay America - Los Angeles - Torrance Harborgate Way rated?
Extended Stay America - Los Angeles - Torrance Harborgate Way has a 4.3 star rating with 1,449 reviews.
When is Extended Stay America - Los Angeles - Torrance Harborgate Way open?
Extended Stay America - Los Angeles - Torrance Harborgate Way is open now. It will close tomorrow at 12:00 a.m.