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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved staying here at this hotel. Very friendly staff
Business response:
It is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations. We are glad to know you enjoyed your stay and liked our friendly and professional staff. Thank you for choosing Extended Stay America, and we look forward to your next visit. Sincerely, Hotel Management
Clean up common areas would be smart Property was nice, the room was nice and clean, however the lobby, elevator, parking lot were dirty/dingy. A simple clean up would help .
Business response:
Thank you for your review. We are glad you had an overall pleasant stay and liked your refreshing suite. However, we regret the cleanliness issues you encountered in some parts of the property. We value your feedback and hope to see you again soon on your next trip this way. Sincerely, Hotel Management
Stay was ok this is the first extend a stay that didnt have dishes or cups in the room
Business response:
Kevin, thank you for your review. We are glad your overall stay with us was satisfactory. However, we apologize for your disappointment with the in-suite amenities. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating... read more
Room was clean, no smell, bed was comfortable. The pillows though are small and very flat. Maybe supply it with both a flat and a bulkier bigger pillow. I am a side sleeper so both would help for my comfort. Thanks!
Business response:
Jocelyn, thank you for sharing highlights of your stay at Extended Stay America and naming us your home away from home. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. Your suggestion regarding the pillows is appreciated as it helps us improve our service. It was a pleasure to serve you, and we look forward to serving you again soon. Sincerely, Hotel Management
Very friendly and helpful staff.
Business response:
Darlene, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Friendly Staff! Our experience was very nice from the beginning, the greeting staff was exceptional. Thank You
Business response:
George, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and found the staff friendly and professional. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 4.2 star rating with 1,345 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.