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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that parking was free and convenient, and it was quiet and the rooms were pretty spacious with a small kitchen but not very clean in the bathroom,no dishes for the kitchen, couldn’t pay cash only debit/credit, no assistance with the luggage cart, not a very clean smell down the hallways and inside the room list goes on.
Business response:
Thank you for your review. We are glad you liked your well-equipped room and that you were pleased with our parking facility. However, we are sorry for the cleanliness issues you encountered. Your feedback will be shared with the housekeeping team for review and action. We are sorry you were inconvenienced by our payment policy. We appreciate your feedback and hope to see you again for a better experience. Sincerely, Hotel Management
Quiet Area. Easy Check and quick check in. Great for a quick over night stay.
Business response:
Thank you so much for your positive feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided excellent service. Thank you for posting and sharing your experience. Come back soon - we appreciate your business! Sincerely, Hotel Management
We could not get in and had to wait for someone to let us in. The first room I was given had fumes of varnior some chemical. The clerk was very nice and helpful.
Business response:
Thank you for being our guest. We are sorry for the wait time issue and the cleanliness issue you had during your stay at our hotel. We have shared your concern with the housekeeping team to ensure a better experience going forward. On a positive note, we are happy you liked our friendly staff and had an overall comfortable stay. We hope you will return so we can make it up to you. Sincerely, Hotel Management
No problems or complaints Only concern was that this property is pet friendly and therefore attracts folks traveling with dogs, cats and whatever. The lobby smelled a bit like animals and we were afraid our room would also mirror this. Fortunately the room was fine. I wish “pet friendly” was more prominent in the property highlights
Business response:
Richard, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked your well-kept suite. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
The facility was dog friendly and very clean Facility was next to Cocoas Restaurant and easy access to Interstate 5
Business response:
Thank you for the glowing review of Extended Stay America. We believe that our pet-friendly policy, prime location, and well-kept property makes us an amazing choice. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Workers were all friendly. Room was clean and in good condition. I would have liked more breakfast selections.
Business response:
Brenda, thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay with us, found your suite comfortable and our staff friendly and professional. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 4.2 star rating with 1,345 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.