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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
convenient and good price for the area Overall a good experience. Building is a bit old and shabby, and some rooms still have older carpet. Free breakfast is really just granola bars and coffee. Staff was very polite and accommodating.
Business response:
Vicente, thank you for choosing to stay with us. It is a pleasure knowing you were not only benefited with our convenient location but you also liked the service offered by our staff and that you found us to be a great value. We value your observation in regard to the rooms and have taken a note of it. All of us at Extended Stay America would love to be the hotel of your choice every time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for staying with us. We are glad to know you had an overall pleasant stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us soon for the much better experience. Sincerely, Hotel Management
I was going through a separation meeting extended-stay it was average tip save the best
Business response:
Diane, thank you for your review. We are glad you had a nice time with us. That being said, we are sorry if any inconvenience was caused while you were here. We hope you will choose to stay with us again when your travels bring you back our way. Sincerely, Hotel Management
To just stay for one night, this motel is all right. It falls short on items you would think are just norms to have in a motel room.
Business response:
Thank you for being our guest and for sharing your feedback. We are happy to know you had an overall pleasant stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us when in our area. Sincerely, Hotel Management
Over all good place It was clean and what was stated when booked. There was a distinct smell that they tried to cover up but didn’t bother us too much. Staff was very friendly and helpful. Quiet place which was great considering it was close to six flags.
Business response:
Melanie, thanks for being our guest at Extended Stay America and for the feedback. We are glad to know you were benefited with our convenient location close to the points of your interest and that you liked the service offered by our staff. We look forward to welcoming you back soon when in the area. Sincerely, Hotel Management
It's an ok place It was an ok place to stay for the price. There was mold in the shower area so I wouldn't give it many stars.
Business response:
Thanks for being our guest. We are glad to read you had an overall pleasant visit and some aspects of our hotel. Having said that, we are sorry for the cleanliness issue you experienced while here. your concern has been shared with the housekeeping team so that they will be more diligent in their effort. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Valencia Rooms and hallways were not the cleanest, continental breakfast consisted of granola bars and muffins, coffee - not impressed
Business response:
Thanks so much for your review. Your feedback is so helpful in knowing what we're doing right, and where we can improve. We're glad you enjoyed your stay overall, and we apologize for failing to meet some of your expectations. We hope you will give us another opportunity, as we'd love to ensure a comfortable and relaxing stay. Sincerely, Hotel Management
Check in was a little weird - if you pay cash for your room, they require anther $100 cash deposit than if you use a debit or credit card. If you book using Expedia, they don't honor their own military discount. Other than that, the room was clean, our stay was good.
Business response:
Thank you for being our guest and for taking time to leave feedback. We apologize for the misunderstanding regarding your bill. We're sorry our team did not provide you with a clear explanation of the charges during the check-in process. We do require a credit card or debit card for incidentals. In the event someone would like to pay for their reservation in cash, we do require an extra cash deposit for any incurred incidentals. Thank you again for being our guest, and we hope you will consider staying with us again in the f... read more
Muy bonito hotel Muy limpio y sercas de tiendas
Business response:
Jesus, thank you for staying at Extended Stay America and for the feedback. We are delighted to read you had an enjoyable stay and that you loved our spotless property. It was a pleasure hosting you, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 4.2 star rating with 1,346 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.