Extended Stay America - McAlester - Hwy 69

Business response:

DearLowell, Thank you for your generous review! We know that a clean and welcoming environment is essential for a great guest experience, and we’re delighted that our efforts stood out during your stay. Our team is dedicated to upholding high standards, and your feedback truly validates their hard work. We look forward to the opportunity to impress you again on your next visit to Extended Stay America!Sincerely,HotelManagement 

Business response:

Dear Guest, We are pleased to receive your feedback and appreciate the opportunity to have hosted you. Your satisfaction is our top priority, and we are glad to know that you had an enjoyable stay with us. We extend our gratitude for choosing our establishment and hope to have the privilege of serving you again in the future.Sincerely,Hotel Management 

Business response:

Dear Aaron, Thank you for staying at Extended Stay America and for your candid feedback. We are glad to see from your rating that you had a pleasant experience overall. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry if you found the mattress in your room to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will ... read more