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Extended Stay America - Melbourne - Airport
- Hotels
- Melbourne, FL
About this business
Location details
1701 Evans Rd., Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I don’t know what I expected - but it was more than what was there. The room was clean but that is all there is to recommend it. I won’t stay there again.
Business response:
Thank you for your review. Although you liked your refreshing suite, we are sorry for not meeting some of your expectations. We are sorry if we disappointed you and hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Big rooms. Room smelled like a dog lived in it and dog nose prints all over the window glass.
Business response:
Thank you for the comments you provided about your recent experience at our property, and apologize for the unsatisfactory stay. We work hard to provide the best and cleanest environment for all of our guests. This involves deep cleaning our rooms after our 4-legged guests stay or a long term guest stays so the suites will be allergen-free and fresh smelling for our guests. We will revisit our deep cleaning program to see where we can make improvements so future guests are not similarly impacted. Thank you for your feedback,... read more
The room was what we needed. The staff were very friendly and accomodating. My only complaints are the water pressure...it was non existent in the shower and the top of the fridge had not been cleaned in quite some time.
Business response:
Cindi, thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that enjoyed our accommodations as well as the courteous associates. However, we regret the inconvenience caused. Your comments have been shared with the appropriate teams so that we can improve our service and facilities going forward. Thank you for choosing us, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Melbourne - Airport
How is Extended Stay America - Melbourne - Airport rated?
Extended Stay America - Melbourne - Airport has a 3.7 star rating with 2,493 reviews.
When is Extended Stay America - Melbourne - Airport open?
Extended Stay America - Melbourne - Airport is open now. It will close tomorrow at 12:00 a.m.