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1701 Evans Rd., Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location, clean and tidy. No maid service and the TV had a power problem in room 108. We had to unplug it from the wall and re-plug the power back to get the TV to work properly. Very bothersome!
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is nice to know you found your suite spotless, and you were pleased with our convenient location. However, we are sorry for the difficulties you had with the television in your suite. We have followed up with our engineering team to address this issue. Moreover, keeping our guests' well-being and safety in mind, we have revised our housekeeping practices to include options for when and how we clean your room. Our fron... read more
Staff there is amazing and always willing to help! Rooms are clean and feel safe at all times. Would recommend this hotel to my family and friends.
Business response:
Jaime, thank you for the glowing review of Extended Stay America and for recommending us to your family and friends. It's a pleasure to know you liked our well-kept accommodations and were impressed by the service provided by our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Business response:
Amanda, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
2nd stay at the hotel. It’s a little old, but not a bad stay. The rooms are big and they have a full size fridge.
Business response:
Brent, thank you for returning to our Extended Stay America. We appreciate your perfect rating and are glad you loved our spacious and well-equipped accommodations. We value your business and look forward to hosting all your future visits to the area. Sincerely, Hotel Management
Business response:
Jacqueline, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The building was a little old, but in good shape. The bed was comfy, and the front desk people were superb.
Business response:
Brent, we recognize your time is valuable and appreciate your feedback for Extended Stay America. It was a pleasure to know you had a good nights' sleep in your cozy bed and that you were impressed with the service provided by our associates at the front desk. Your comment regarding our well-kept property is appreciated. On behalf of everyone, we would like to have an opportunity to welcome you again on your next trip. Sincerely, Hotel Management
Best stay friendly, clean I’d stay again my next visit
Business response:
Jennifer, we recognize your time is valuable and appreciate your feedback for Extended Stay America. It was a pleasure to know you were impressed with the friendly service provided by our team and that you had a comfortable stay with us. Your rating is appreciated, and we look forward to hosting you again. Sincerely, Hotel Management
The property had a very weird smell. It was not pleasant. I couldn’t wait to leave.
Business response:
Thank you for your feedback. Although you had an overall satisfactory stay, we apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Sincerely, Hotel Management
Extended Stay America - Melbourne - Airport has a 3.7 star rating with 2,493 reviews.
Extended Stay America - Melbourne - Airport is open now. It will close tomorrow at 12:00 a.m.