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Extended Stay America - Merrillville - US RTE. 30
- Hotels
- Merrillville, IN
About this business
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that the washing machine is working. I like that the dryer is working too. I liked the janitor that takes our garbage out. He is very nice and made us feel safe. I liked the oatmeal packs they initially gave in the beginning or during the first couple of days of our stay. I also liked that nobody stays out in the hallway amidst the covid-19 virus pandemic. The garbage cans are not always overly full. It means they keep changing the plastic and does not make the room stink. I also liked that they keep the hallway ligh... read more
Business response:
Cecilia, thank you for taking the time to share your feedback. Please know we are committed to providing the most comfortable accommodations and the highest level of service for every guest. We are glad your overall visit was satisfactory. We hope you will consider giving us another chance to make a better impression. Sincerely, Hotel Management
Business response:
Quincy, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The property is a bit dated, and certain things one has come to expect to be in a hotel room were missing, such as a small bucket for ice and, coffee maker, cups for coffee and for cold beverages. And there was no ice maker on the floor.
Business response:
Thank you for being our guest. We are sorry we missed meeting some of your expectations and regret the inconvenience caused. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We regret if our front desk staff did not communicate this to you at the time of arrival. Also, we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, we do not have ice machines. On behalf of everyone here, we invite you to r... read more
Nice place Nothing really outstanding about the place.
Business response:
Roland, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The room is fine as expected the only thing I can say negative is that they lock the front door and nobody would answer kind a locked outside until I can wake my girlfriend up
Business response:
Thank you for choosing Extended Stay America. We are happy that overall you and your girlfriend enjoyed your stay at our hotel. We are also glad you liked your comfortable room. However, we regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. We are grateful for your patience and hope you will revisit us on your... read more
Everything was great,I love this hotel is always nice and clean the people are always friendlyWho’s are always clean and neatHave a great location is near everythingThe rooms are so warm and comfortable I know we have a problem I would recommend this place to anyone
Business response:
Thanks for sharing the wonderful review about your experience at Extended Stay America. We are thrilled you appreciated not only our friendly team and convenient location, but also our spacious rooms. Thank you once more for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Kim, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Joseph, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Merrillville - US RTE. 30
How is Extended Stay America - Merrillville - US RTE. 30 rated?
Extended Stay America - Merrillville - US RTE. 30 has a 4.3 star rating with 1,729 reviews.
When is Extended Stay America - Merrillville - US RTE. 30 open?
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.