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Extended Stay America - Merrillville - US RTE. 30
- Hotels
- Merrillville, IN
About this business
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
👎 I open the fridge raider to put a bottle water in the refrigerator and when I opened it this items were already in the refrigerator from the prior person who stayed in this room The items were left in the room I can of soda and A empty beer bottles
Business response:
Thank you for your recent stay with us. We were sorry to read in your review that we fell short with our housekeeping services. We have shared your comments with our housekeeping team, and they are working diligently to make sure that we do not repeat these service issues in the future. We hope you will consider a return visit to our hotel so that we can provide you with a much better stay. Sincerely, Hotel Management
I liked the fact that the room was affordable and it has a kitchenette.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit and found us at a fair rate. We are also glad you liked the fully equipped kitchenette in your room. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Front desk. Clerk ..DYLAN?? AWESOME He made me feel welcome. Also very quick check in
Business response:
Thank you for taking the time to review our hotel. We love knowing that the attentive service provided by our front desk associate, Dylan, went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and we will share your comments with him. We look forward to your next stay at Extended Stay America. Thank you again. Sincerely, Hotel Management
Getwhat you pay for It was not the best, we was suppose to have a queen size bed and was giving a double which is small for 2 people. We waited a longtime to check in.
Business response:
Sharron, thank you for being our guest. We are sorry for the difficulties you had at check-in. We will share your comments with our front desk team to be more diligent going forward. We also apologize for the reservation issues you encountered while you were here. Though we are confident these were isolated incidents; we’re reviewing this with our staff to make sure such scenarios are prevented from happening again. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincere... read more
Relaxing Night Everything was fine till we walked into the bedroom. It had a smelled musty as if it was sprayed to cover up the smell of cigarettes.
Business response:
Thank you for choosing Extended Stay America for your overnight accommodations. We are glad to read you had an overall pleasant visit. However, we are sorry for the odor you experienced in your bedroom. We hope you will return to our hotel the next time you are in our area so we can provide you with an excellent stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Merrillville - US RTE. 30
How is Extended Stay America - Merrillville - US RTE. 30 rated?
Extended Stay America - Merrillville - US RTE. 30 has a 4.4 star rating with 1,922 reviews.
When is Extended Stay America - Merrillville - US RTE. 30 open?
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.