Extended Stay America - Miami - Airport - Blue Lagoon

Business response:

Dear Nancy, Thank you for your recent review. It is great to hear how much you enjoyed your stay at Extended Stay America. Our guests often comment about our calm atmosphere and we're pleased this was your experience too! However, we regret any inconvenience during your breakfast experience. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying breakfast for all our guests. We look forward to having you as our guest again whenever your travels bring you back to the city. Travel Safe! Sinc... read more

Business response:

Dear Tanja, Thank you for taking the time to share your experience. We appreciate your feedback on location and regret that certain aspects of your stay did not meet expectations. Providing a well-maintained environment and a comfortable experience is a priority, and we will review your comments with our team to address any areas that may need improvement. We also understand that breakfast offerings are an important part of the stay, and we will consider your input. Your insights are valuable to us, and we hope to have the o... read more

Business response:

Thank you for your review, Fernando! It's great to hear that you found the location convenient and the stay comfortable. Guest satisfaction is always a priority at Extended Stay America, and your feedback is truly appreciated. We hope to welcome you back for another enjoyable visit soon! Sincerely, Hotel Management