Extended Stay America - Miami - Airport - Blue Lagoon

Business response:

Dear Dariel, We would like to express our gratitude for your outstanding review of Extended Stay America. We are pleased that our hotel's location perfectly accommodated your preferences during your recent visit. Your patronage is greatly valued, and we eagerly anticipate the opportunity to welcome you back whenever your future travels lead you to our city. Sincerely, Hotel Management 

Business response:

Dear Dave, Thank you for choosing to stay with us. We recognize the importance of starting your day with a good breakfast, and we sincerely apologize that your experience did not align with your expectations. Your feedback is highly valued, and we are dedicated to utilizing your insights as we continually enhance our services. We hope the remainder of your stay was enjoyable, and we look forward to the opportunity to serve you again in the future. Sincerely, Hotel Management