Extended Stay America - Miami - Airport - Doral

Business response:

Dear Juan, Thank you for your review and for choosing Extended Stay America. We are thrilled to hear that you enjoyed your stay and have decided to extend your stay with us. Our team is dedicated to providing exceptional service and ensuring that our guests have a comfortable and enjoyable experience, and we are delighted we could achieve that with you. We appreciate your feedback and look forward to continuing to exceed your expectations during your stay with us.Sincerely,Hotel Management 

Business response:

Dear Gilberto, Thank you for choosing Extended Stay America. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management 

Business response:

Dear Paolo, Thank you for staying with us. We are glad that you liked most of your visit. We aim to provide the best customer service possible and regret not meeting this expectation. We also appreciate you sharing your concerns regarding the breakfast. We have shared your feedback with the appropriate individuals to prevent the challenges you experienced from occurring in the future. It was our pleasure to accommodate you, and we hope you will give us another opportunity to show you the outstanding hospitality you deserve.S... read more