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Extended Stay America Hotel Milwaukee - Wauwatosa is located at 11121 W North Ave, Milwaukee, WI. This business specializes in Hotels & Motels and Other Lodging.
11121 West N. Ave., Wauwatosa, WI, 53226, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
There was a sour smell in the room like something had gone bad in the fridge but the room had not been aired out afterwards. Only 3 pillows in the bed for 2 people and they were the flattest pillows I’ve ever slept on. There were 2 bags of garbage in the hall outside another room and they were there all night. For the price, we didn’t expect luxury, but things could have been better. Also the location made it impossible to walk anywhere due to lack of sidewalks and being surrounded by very busy roads.
Business response:
Dear Julie, Thank you for taking the time to tell us about your visit. We always want to exceed our guests' expectations; therefore, we genuinely apologize for not doing so during your time with us. We will address your concerns with the appropriate individuals to ensure this does not happen again. We are grateful for your patience and hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
Would come again It was a okay stay
OK. Not great but value for the money
Business response:
Dear John, thank you for your review; we are pleased to read overall, you enjoyed your stay. Our goal is to deliver excellent value at a great price, so it is good to know this was your experience. We look forward to welcoming you again. Sincerely, Hotel Management
VERY HELP STAFF ALSO PLEASE IMPROVE THE WI-FI
Business response:
Dear Corey, thank you for taking the time to review your stay with us. We are pleased that you enjoyed your overall stay, and we certainly appreciate your kind comments about our helpful and friendly staff. However, we hope you will accept our apologies regarding the wifi issue. We value your feedback as we constantly strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon. Sincerely, Hotel ... read more
Extreme construction is going on so it’s very hard to get to the property. The staff was friendly but the elevators are also broken so you will have to carry your bags up/down the stairs.
Business response:
Charita, thank you for choosing Extended Stay America and taking the time to post your review. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we regret not meeting some of your expectations and apologize for the negative concerns that impacted your visit. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again. Sincerely, Hotel Management
ok
Business response:
Corey, thank you for taking the time to share your feedback. We are glad that you were overall satisfied with your stay. It was good to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Peace place for a get away
It was pleasant to talk to a staff member at the front door and checking in that made everything else fall in place
Business response:
Rose, thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Extended Stay America - Milwaukee - Wauwatosa has a 4.1 star rating with 1,030 reviews.
Extended Stay America - Milwaukee - Wauwatosa is open now. It will close tomorrow at 12:00 a.m.