Extended Stay America - Milwaukee - Wauwatosa

Business response:

Dear Shayla, Thank you for your review and wonderful comments about our hotel. We are happy you found your room relaxing and very comfortable. Fresh accommodations are the foundation for a great stay, and we are so glad we could provide this for you. Thank you for staying at Extended Stay America. We hope you will be back to see us again soon.Sincerely,Hotel Management 

Business response:

Dear Tracy, Thank you for your outstanding rating! We are glad that we exceeded all of your expectations and that you loved your time at our hotel. We work hard to deliver a great experience for all our guests, and we appreciate you recognizing our efforts. We are also grateful for your mention of the housekeeping issue in your room and for allowing us the opportunity to make things right. It was a pleasure hosting your visit, and we look forward to seeing you again soon. Thank you for choosing Extended Stay America.Sincerel... read more

Business response:

Dear Emily, Thank you for sharing your experience; we love that you could join us. We know how small details significantly impact our hotel's overall impression. Therefore, we apologize that your stay was not the seamless visit you deserve. We sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Sincerely,Hotel Management