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11121 West N. Ave., Wauwatosa, WI, 53226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Customer service was excellent
Business response:
Terri, thank you for staying at Extended Stay America and for the review. We are glad to read you had an enjoyable stay and that you appreciated the hospitality you received from our staff. Your feedback will be shared with the entire team to motivate them to continue delivering exceptional customer service. Thanks once more for being our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
excellent front desk service to register quickly and simply without any delay service 100% good housekeeping supervisor excellent work with your workersI will definitely return in one of my trips s wisconsin
Business response:
Our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to know when our efforts are recognized. Thanks again for your review, and we look forward to welcoming you back the next time you travel to this area. Sincerely, Hotel Management
Business response:
Michael, thanks for the four-star rating. We are glad you had a comfortable stay at Extended Stay America. We hope to see you again in the future. Sincerely, Hotel Management
Decent Hotel If you are looking for extreme comfort, this hotel isn’t for you. It is convienent and the kitchenette is awesome! The bathroom wasn’t the cleanest and neither are the towels so pack your own!
Business response:
Marquita, thank you for your review. Although you were pleased with our kitchenette, we are sorry we missed meeting some of your expectations while you were here. Your feedback is of utmost value, and we will use it as a training tool to work more diligently in the future. We hope to have one more chance so we can make your next visit pleasant in all respect. Sincerely, Hotel Management
better than I expected good price for a place that was clean if somewhat minimal, e.g., "free breakfast" consisted of coffee and a granola bar. But I liked the no-housekeeping rule and the opportunity to take out a dish and cooking set and prepare my own meals. Bed and decor were all good. I'd stay again.
Business response:
Thank you for your review of Extended Stay America. We are glad to read you liked our affordable rates and the kitchenette in your room and that our hotel policies were to your liking. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Even though no smoking bad smoke odor that my own can a Febreeze wouldn't touch. No dishes in kitchen. No ice in freezer although person at desk gave us one of hers
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the issues you experienced while here. We have shared your feedback regarding the odor issue with our housekeeping team for review and action. Please note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you will give us another chance so we can serve you much better. Sincerely, Hot... read more
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for leaving us a rating. We hope to have another opportunity to welcome you back soon to our hotel. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Extended Stay America - Milwaukee - Wauwatosa has a 3.3 star rating with 1,814 reviews.
Extended Stay America - Milwaukee - Wauwatosa is open now. It will close tomorrow at 12:00 a.m.