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Extended Stay America - Milwaukee - Wauwatosa
- Hotels
- Wauwatosa, WI
About this business
Location details
11121 West N. Ave., Wauwatosa, WI, 53226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The cleaning could be done better. Even if no one has stayed in the room you should still check. I've stayed i several different rooms o e had food in the fridge one had a dead fly on the floor one room the heat didnt work.
Business response:
Yolanda, please accept my sincere apology for the difficulties you encountered with your rooms. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Very comfortable and warm. It was quite and close to the mall.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had a wonderful time with us and that you loved our convenient location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Hotel stay The stay was okay. After a week soda machine was broke, washing machine was $2 per wash, dryers were $2 per dryer. Ppl would leave the trash outside they doors instead of emptying it in the trash room. Heard dogs barking. My cigs in my fridge came up missing. I'd keep them fresh.
Business response:
It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Terrial, thank you for being our guest at Extended Stay America. We are thrilled you were completely satisfied with your visit. We look forward to welcoming you back soon. Sincerely, Hotel Management
decent place, a little run down. noise travels throughout the hotel so expect to hear people showering, talking, etc. would prob stay there again if the price was right, esp if I needed the kitchen.
Business response:
Thanks for choosing us. We are glad to read you had an overall pleasant visit and liked the value we offer. However, we apologize that you were disturbed by the noise from other guests. Your comments remind us there is always a need for improvement and your feedback will be reviewed with our engineering team. We hope you will come back and see us the next time you are in the area. Sincerely, Hotel Management
Close to mall I would recommend to friends and family members of the all to came and get away from the daily hustle and bustle of everything
Business response:
Thanks for recommending Extended Stay America to others. We are thrilled to know you had an excellent stay and that the highlight of your entire experience was our ideal location. Reviews such as yours mean a lot! Thank you once more, and we look forward to welcoming you back for another outstanding stay. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Mediocre Over-night only (thank goodness) in a very plain, somewhat shabby room over-looking the expressway. Could hear other guests walking above most of the night. Breakfast was a whole-grain bar and a paper cup of institutional coffee. Mattress was okay; pillow was a pain in the neck. Should have looked for a La Quinta. Skipped the shower in favor of getting home sooner. Extended Stay is off my list.
Business response:
Mark, thank you for choosing us for your overnight stay. We are glad you had an overall pleasant visit and that you liked the courteous service provided by Jessica. That being said, we are sorry for not meeting your expectations and for the issues you encountered while you were here. Your feedback is valuable as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Wauwatosa
How is Extended Stay America - Milwaukee - Wauwatosa rated?
Extended Stay America - Milwaukee - Wauwatosa has a 3.3 star rating with 1,814 reviews.
When is Extended Stay America - Milwaukee - Wauwatosa open?
Extended Stay America - Milwaukee - Wauwatosa is open now. It will close tomorrow at 12:00 a.m.