Extended Stay America - Minneapolis - Airport - Mendota Heights

Business response:

Dear Courtney, We would like to express our sincere gratitude for your outstanding review. We are pleased to learn that you appreciated your room and the immaculate environment. Ensuring our guests' comfort is our highest priority, and it is gratifying to know that we met your expectations. Thank you for selecting Extended Stay America. We look forward to the opportunity to welcome you back during your next visit to the city.Sincerely,Hotel Management 

Business response:

Dear Lenni, Thank you for your feedback, and we appreciate the opportunity to have hosted you. Your satisfaction is our top priority, and we are glad to know that you had a pleasant stay with us. We hope to have the privilege of serving you again in the future.Sincerely,Hotel Management 

Business response:

Dear Tim, We appreciate you taking the time to leave your feedback. It's great to read you had a good visit overall; however, we apologize for the difficulties you experienced. Your review will be discussed with our team, and we appreciate you bringing this to our attention.Thank you once for choosing us, and we hope to have another opportunity to welcome you back soon.Sincerely,Hotel Management 

Business response:

Dear Carlos, Thank you for choosing to stay with us. We apologize for any inconvenience during your breakfast experience. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying breakfast for all our guests. Thank you for bringing this to our attention. We hope you stay with us again the next time you visit our city.Sincerely,Hotel Management