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Extended Stay America - Minneapolis - Airport - Mendota Heights
- Hotels
- Mendota Heights, MN
About this business
Welcome to Extended Stay America - Minneapolis - Airport - Mendota Heights! We are the perfect location for business travelers, students, tourists and those relocating to the Minneapolis, MN area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-494 and is only 4 miles from the Minneapolis-Saint Paul International Airport. From our location, you can easily visit local attractions such as the Mall of America, the Minneapolis Institute of Art, Min... read more
Location details
1380 Northland Dr, Mendota Heights, MN, 55120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room smelled stale and was stuffy. Breakfast was a package of instant oatmeal. Bed was comfy though.
Business response:
Dear Michelle, Thank you for choosing to stay with us. We sincerely apologize for not meeting your expectations regarding our accommodations and breakfast options. Your feedback is important to us, and we have addressed this with our housekeeping team to ensure a better experience for our future guests. Furthermore, your valuable feedback about our breakfast will be shared with our team leaders to explore ways to enhance our offerings. We hope to make your next stay with us a more memorable and satisfying experience if your ... read more
It was fine None of the usb ports in the room worked, no shampoo, conditioner, etc. Very bare bones room. Fine for a night required in the area for last minute flight delays.
Business response:
Dear Amanda, Thank you for choosing our hotel and taking the time to share your concerns. We extend our sincere apologies if your stay did not meet your expectations. Your comfort and satisfaction are of paramount importance to us, and we look forward to the opportunity to provide you with the exceptional experience you deserve in the future.Sincerely,Hotel Management
Property was noisy and the elevator was out of order for part of the stay
Business response:
Dear Russ, We appreciate your high rating and hope that you had an overall pleasant stay with us. However, we regret that your stay was not entirely flawless and apologize for the inconvenience. We will work diligently to address the issues you mentioned. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience.Sincerely,Hotel Management
Hair around the room and bed .. bugs in the restroom .. front desk staff wasn’t rude , but definitely didn’t have good customer service .. bed sheets weren’t clean , neither where the towels .. heat worked for about 3 minutes .. people were drinking and smoking at the front of the building , blocking entrances .. no wifi password given
Business response:
Dear Cinnamon, Thank you for sharing your thoughts with us. We are sorry that your stay did not meet your expectations and for any inconvenience. Our team is dedicated to providing the best possible service to every guest. Your feedback has helped us identify areas that require additional attention, and we will take appropriate action to address them. We hope that you will consider visiting us again so that we can demonstrate the exceptional experience we are known for.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Mendota Heights
How is Extended Stay America - Minneapolis - Airport - Mendota Heights rated?
Extended Stay America - Minneapolis - Airport - Mendota Heights has a 4.4 star rating with 500 reviews.
When is Extended Stay America - Minneapolis - Airport - Mendota Heights open?
Extended Stay America - Minneapolis - Airport - Mendota Heights is open now. It will close tomorrow at 12:00 a.m.