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Extended Stay America - Minneapolis - Eden Prairie - Technology Drive
- Hotels
- Eden Prairie, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11905 Technology Dr., Eden Prairie, MN, 55344, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was quite run down. The bathroom door would not close. But the staff was really nice
Business response:
Dear Lisa, Thank you so much for sharing your experience with us. We are grateful for your kind words about our staff. However, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments have been constructive in highlighting areas that require our attention, and we will take all necessary measures to ensure that such incidents do not recur in the future. We are grateful for your patience and hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
First and last time staying here. I take stairs whenever i can was on 3rd floor after gett8ng 2nd room. Carpet and rubber edging dirty. Looked like had not been cleaned in many weeks. Shower ran w the tub so only half pressure and couldnt get it to run seperate. Children running halls at 6am. Raisins on carpet so not vacuumed well. Bathroom also has black in corners of shower and something in corners of floor. Cleaning not s priority. I know people stay here for extended periods of time but it can still be maintained better.
Business response:
Dear Jodi, We acknowledge your recent feedback regarding your stay at our hotel and are genuinely sorry that your experience did not align with your expectations. We understand that the cleanliness of our accommodations plays a vital role in creating a pleasant stay for our guests, and we apologize for any inconvenience you may have experienced. Your feedback is incredibly valuable to us, and we are working to ensure that our guests have the best possible experience when they stay with us in the future. Thank you again for y... read more
Property needs upgrading.
Business response:
Dear Suzette, We regret that your recent visit fell short of your expectations in some regards. Please accept our apologies for any disappointment you experienced. We are committed to upholding elevated standards not only in our service but also in the overall feel of our hotel. As we look ahead, your feedback will be thoughtfully discussed with the appropriate individuals. It was a pleasure hosting your visit, and we hope to have another opportunity on your next visit to the city.Sincerely,Hotel Management
It served basic needs.
Nothing special here, but you get what you paid for. Door knob to the room fell off. Overall, nice area.
Business response:
Dear ROBERT, Thank you for sharing your rating of our hotel. We pride ourselves on service excellence and aim to exceed our guests' expectations on every visit. Therefore, we are sorry if any issues kept you from having an outstanding stay. We appreciate your valuable feedback and are committed to continual growth and improvement based on our guests' input. We look forward to the opportunity to welcome you back in the future and provide you with an outstanding stay experience.Sincerely,Hotel Management
The bathtub was pretty old and beat up. The breakfast was so minimal.
Business response:
Dear Dawn, Thank you for taking the time to write a review. We apologize for not meeting your expectations with the condition of the bathtub and our complimentary grab-and-go breakfast. Your feedback is valuable, and we'll consider it as we strive to improve our offerings and bring enhancement. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Eden Prairie - Technology Drive
How is Extended Stay America - Minneapolis - Eden Prairie - Technology Drive rated?
Extended Stay America - Minneapolis - Eden Prairie - Technology Drive has a 4.2 star rating with 744 reviews.
When is Extended Stay America - Minneapolis - Eden Prairie - Technology Drive open?
Extended Stay America - Minneapolis - Eden Prairie - Technology Drive is open now. It will close tomorrow at 12:00 a.m.