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Extended Stay America - Minneapolis - Eden Prairie - Technology Drive
- Hotels
- Eden Prairie, MN
About this business
Location details
11905 Technology Dr., Eden Prairie, MN, 55344, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was good definitely coming back
Business response:
Dear Lavar, Thank you so much for your outstanding review. It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely, Hotel Management
It was okay. Dirty in the room, stains multiple places. Fan in the bathroom was taken apart when I got to the room. Smoke alarm was going off when I walked in. I told the front desk guy who couldn’t care less. It went on for another 20 minutes after I asked. It’s close to everything which is good, because you almost feel like you have to spend time outside of the hotel to feel comfortable.
Business response:
Dear Alexander, Thank you for your feedback. We are sorry to hear that your stay with us did not meet your expectations. We apologize for the several issues you encountered during your stay, and we will be sure to share your concerns with our appropriate teams to resolve them immediately. On a positive note, we’re glad you found our location convenient. We appreciate your feedback, as it helps us identify areas to improve. We hope you will consider giving us another chance in the future to provide a better experience.Sincere... read more
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Great Value in the Cities! Had a great stay! Guy working at the front desk was super nice. My room was clean but smelled of old carpet yuck. The hallways were smelly like old cooked food too. Everything else was great - heat/ac worked great, comfy bed, easy TV remote, hot water/high pressure and plenty of towels - all the essentials were spot on! Would stay there again!
Business response:
Dear Heather, Thank you for the feedback on behalf of our team at Extended Stay America. We strive to deliver exceptional accommodations and outstanding service to every guest, and we appreciate you noticing our efforts. We enjoyed having you and hope to remain your hotel of choice whenever you return to the city.Sincerely,Hotel Management
There was a guy lying in the entrance on a bench under the phone we needed to use to call to get help at the desk. The workerer was outside after we called he said let me know wnen someone shows up. After waiting about 10 minutes he came in and said did you hear what i told you on the phone ? I said yeah let me know when someone shows up. He laughed and said something about him being the only one there. The room smelled musty.
Business response:
Dear Janet, Thank you for staying with us and posting a review. We always aim to provide an exceptional experience and exceed our guests' expectations on every visit. However, we apologize for not doing so in your outlined areas. We are sorry that these issues compromised your stay. We will follow up on your concerns to ensure we are well-poised to serve better in the future, and we hope you will accept our apologies.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Eden Prairie - Technology Drive
How is Extended Stay America - Minneapolis - Eden Prairie - Technology Drive rated?
Extended Stay America - Minneapolis - Eden Prairie - Technology Drive has a 3.3 star rating with 1,163 reviews.
When is Extended Stay America - Minneapolis - Eden Prairie - Technology Drive open?
Extended Stay America - Minneapolis - Eden Prairie - Technology Drive is open now. It will close tomorrow at 12:00 a.m.