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Extended Stay America - Minneapolis - Woodbury
- Hotels
- Woodbury, MN
About this business
Location details
10020 Hudson Rd., Woodbury, MN, 55129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was friendly. The hotel was clean but for the area the hotel needs update.
Business response:
Thank you for choosing to stay with us at Extended Stay America! We are glad you loved our well-kept property and friendly staff. We strive daily to please our guests, and your feedback tells us we are meeting those goals. We value your feedback. We look forward to your next visit! Sincerely, Hotel Management
Nice 4 an extended stay Room was nice. Location not so much
Business response:
Joel, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. However, we regret our location was not appealing to you. Thank you for being our guest, and we hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
Was not very clean; found a XXL shirt sticker to the wall and hair in the tub. The back of the remote was missing and left the batteries exposed. Was unable to connect to the internet as it kept telling me my name and room number did not match.
Business response:
Thank you for choosing our hotel. We are sorry your room was not in a spotless condition as it should have been and regret the inconvenience caused. We have taken note of your feedback and have shared it with the housekeeping team to be more diligent going forward. Also, your comments regarding the internet have been shared with the maintenance team. Thanks again, and we hope to welcome you back in the future for an improved experience. Sincerely, Hotel Management
You get what you pay for. Nothing fancy. Dont expect too much
Business response:
Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
After a 2 day trip by motorcycle I looked forward to a nice warm shower to get some road grime off. Instead, there was absolutely NO WARM WATER in the shower. There's nothing like an ice cold shower. I was NOT PLEASED!!!!! Everything else was ok.
Business response:
Dale, thank you for the feedback about your stay. We are sorry for the issues you encountered with the lack of hot water in your room and regret that we could not make it up to you while you were here with us. We have alerted our maintenance team about this, and they will check the water temperature to fix it immediately. We look forward to serving you better in the future. Sincerely, Hotel Management
We had to wait nearly 45 minutes to check in as nobody was at the front desk.
Business response:
Thank you for your comments. We apologize for the inconvenience you had at the time of arrival and regret the inconvenience caused. Your feedback has been shared with the front desk team to be more diligent in their efforts going forward so that our future guests’ do not experience a similar problem. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Woodbury
How is Extended Stay America - Minneapolis - Woodbury rated?
Extended Stay America - Minneapolis - Woodbury has a 3.2 star rating with 1,445 reviews.
When is Extended Stay America - Minneapolis - Woodbury open?
Extended Stay America - Minneapolis - Woodbury is open now. It will close tomorrow at 12:00 a.m.