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Extended Stay America - Minneapolis - Woodbury
- Hotels
- Woodbury, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10020 Hudson Rd., Woodbury, MN, 55129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for price It was fine
Business response:
Samantha, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and that you found us to be a great value. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Staff was friendly but the facility needs some attention to cleaning.
Business response:
Tiffany, thank you for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize for the untidiness. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
3:05 am Monday morning woken up by repeated slamming of doors and people hauling things up or down the stairs constantly until 5:30 am when I had to get up for work. I could have stayed home and driven down here if I wanted to be up at 3:05 am. Coffee was not out at 6:15 when I left so had to stop and purchase it.
Business response:
We appreciate you taking the time to post comments about your experience. We are sorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, so we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another suite. We hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, Hotel Management
Only one person at the desk when I arrived with a long line. Waited close to 15 minutes. Light was burnt out in bathroom so requested a new light. They switched my room instead of changing it. Place needs some general upkeep
Business response:
Thank you for reviewing your stay. We're sorry for the inconvenience you had at the time of check and maintenance issue you encountered in your initial room. Please be assured that we have discussed your feedback with the appropriate teams to be more diligent with their efforts moving forward. We hope you will consider giving us a second chance the next time you are in Woodbury. Sincerely, Hotel Management
Loved it!
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The price was right. The condition of the room was clean but somewhat run down and dated. The breakfast was disappointing. It consisted of granola bars, packaged muffins, oatmeal packets and the keurig coffee maker. The hotel had the feel of people having some hard luck people being put up there. We probably would not go back.
Business response:
Thank you for staying at our hotel. We are pleased to know you liked your room and found us to be a fair value. However, we are sorry you were unhappy with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast offerings. We hope to welcome you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
There was crumbs of food on floor. In bathroom was a chalking gun holding front off sink on. Rest of bathroom was clean. The pillows on bed were awful.
Business response:
Thank you for the review. We are sorry you had housekeeping issue with your room and regret the inconvenience caused by the pillows. We have discussed these issues with our staff to see where steps were missed in our room inspection process. We value our guests and their recommendations and we will share your comments regarding the pillows with our leadership team. Thank you for being our guest, and we would love the opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Woodbury
How is Extended Stay America - Minneapolis - Woodbury rated?
Extended Stay America - Minneapolis - Woodbury has a 4.1 star rating with 762 reviews.
When is Extended Stay America - Minneapolis - Woodbury open?
Extended Stay America - Minneapolis - Woodbury is open now. It will close tomorrow at 12:00 a.m.