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Extended Stay America - Minneapolis - Woodbury
- Hotels
- Woodbury, MN
About this business
Location details
10020 Hudson Rd., Woodbury, MN, 55129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was as expected, amenities are available on request which I did not take advantage of daily. The continental breakfast was nice for a quick grab and go or retreat to your room feature, but otherwise nothing else to write home about. It served my need for housing for a long weekend getaway trip.
Business response:
Thank you for sharing your experience with us! We are pleased we met all of your expectations and that you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our comfortable suites and a tasty breakfast. We look forward to welcoming you back soon! Sincerely, Hotel Management
In town for dog shows. Location is great.
Business response:
Russell, thank you for choosing us while you were here for the pet show. We are glad to read you had an overall pleasant visit an that our location was perfect for your needs. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Great price but bare bones service and amenities,. If you want some of the basics of a hotel stay, this isn't your place. Extremely loud heater/ac. No room service for towels etc. and no soaps. It's comfortable and nice that the floors are not carpet, but other than that.... this is not the place to stay for a luxurious vacation.
Business response:
James, thanks for the feedback. We are glad to read you had an overall pleasant visit and found us to be a good value. However, we apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Kindly note, toiletries are available at the front desk it’s complimentary. Our housekeeping service is done on a weekly... read more
Continental breakfast was coffee, a granola bar, and a muffin. It was disappointing when we were expecting the usual hot breakfast bar. Also the bathroom has no soap to wash hands and our air conditioning doesn't work.
Business response:
We appreciate you being our guest and providing your feedback. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Please note, toiletries are available at the front desk and it’s complimentary. Thank you again for your feedback, and we look forward to welcoming you back ... read more
Expedia did not send my reservation to the Extended Stay America. Major problem with Expedia
Tired dirty property - did not feel like the online pictures looked
Business response:
Thank you for staying with us. We take the cleanliness of our rooms and hotel very seriously, so we deeply apologize for our carelessness during your visit. Your feedback has been shared with our team, and we have taken action to prevent similar mistakes. We encourage you to give us another chance so we can show you the quality you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Woodbury
How is Extended Stay America - Minneapolis - Woodbury rated?
Extended Stay America - Minneapolis - Woodbury has a 3.2 star rating with 1,445 reviews.
When is Extended Stay America - Minneapolis - Woodbury open?
Extended Stay America - Minneapolis - Woodbury is open now. It will close tomorrow at 12:00 a.m.