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1009 20th Avenue Southeast, Minot, ND, 58701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good value in a hotel
Business response:
Dear Don, We extend our gratitude to you for selecting Extended Stay America for your recent visit. It is our commitment to provide our guests with a comfortable and exceptional experience during their stay. We are thrilled to learn that we have surpassed your expectations and that you found our services to be of great value. We eagerly anticipate the opportunity to serve you in the future.Sincerely,Hotel Management
The blow dryer only blew cold air.
Very friendly staff! When we opened the pull out couch there was crumbs and gummy bears in between the cushions. Other than that, everything was great.
Business response:
Dear Robert, Thank you for the review of Extended Stay America. It is lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them.Feedback such as yours allows us to monitor and improve our guest experience continually. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely,Hotel Management
Furniture needed to be replaced
Business response:
Dear Sandra, We appreciate your decision to stay with us and hope that your overall visit was satisfactory. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. Your feedback is highly valuable to us as it enables us to enhance our guest experience. We extend our gratitude for choosing to stay with us and eagerly anticipate the opportunity to welcome you back for an even better stay in the near future.Sincerely,Hotel Management
The unclean Beauty You can have an amazing property and if it isn’t cleaned, or they have ‘run out’ of many of the things they offer, things are have done like no shower curtain or blanket and it effects the stay. You can also have a dated older property but the cleanliness is amazing, staff are friendly and they got above and beyond to make your stay a home away from home as much as possible. This property is very beautiful, the rooms are amazing, I’d say the best I’ve stayed in for some time but I cannot in good conscience... read more
Business response:
Dear Ben, Thank you for providing such detailed feedback. We are pleased to hear that you found the property and rooms to be beautiful and comfortable, but we are deeply concerned about the cleanliness issues you encountered. Your comments highlight areas where we need to improve, and we will ensure these concerns are addressed with our housekeeping team to enhance our standards. We aim to provide a welcoming environment for all guests and will use your insights to do better. We hope you will consider giving us another oppor... read more
There is no breakfast. I should have read the previous recent reviews to have foreknowledge of the lack of breakfast. We had to wait at reception for 20 minutes to checkin because no one was around. It is obviously a hotel which is short staffed which seems to be a theme with many Minot businesses. The room was spacious and clean. There is a need for upgrades with the carpet etc. The hotel was very quiet.
Business response:
Dear Guest, Thank you for evaluating your stay. We’re glad you found your room to be spacious and clean, and we appreciate your feedback regarding the overall environment. However, we sincerely apologize for the wait you experienced at check-in and any inconvenience caused by the absence of breakfast options. Your comments about the need for upgrades are noted, and we are committed to continuously improving our services. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future.... read more
Extended Stay America - Minot has a 4 star rating with 1,387 reviews.
Extended Stay America - Minot is open now. It will close tomorrow at 12:00 a.m.