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Extended Stay America - Minot
- Other
- Minot, ND
About this business
Location details
1009 20th Avenue Southeast, Minot, ND, 58701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overnight in
Carpet was filthy, needs to be replaced very badly. Bathroom floor was disgusting, and not cleaned in the corners. Couch was smelly, old and gross, needed replacing. Room had a weird smell. One set of towels that should have been, but were not, refreshed each day. Shouldn’t have to ask for a coffee pot and utensils. Front desk clerks were friendly and helped the best they could. Price was right but taking steps to update and refresh the rooms would make great strides in making the hotel a great place to stay.
Business response:
Dear Guest, We are grateful for taking the time to share your recent experience at our hotel. Your feedback is important to us, and we are genuinely sorry for any inconvenience you encountered during your stay. Please be assured that we have discussed your feedback with our team to prevent such issues from recurring. Your candid feedback is invaluable in our continuous efforts to improve. We hope to welcome you back, as we are dedicated to delivering the flawless visit you deserve on your next stay.Sincerely,Hotel Management
It was perfect for a stop over. However they should take "breakfast included" off their advertising. That was a granola bar and a coffee! But we did get great value for the room.
Business response:
Dear Colleen, We appreciate your stay at Extended Stay America and your candid feedback. While we are pleased that you found great value in our hotel for your stopover, we apologize if our complimentary grab-and-go breakfast was not what you expected. Your satisfaction is important to us, and we will work on enhancing our offerings moving forward. We hope to have the opportunity to serve you even better on your next visit.Sincerely,Hotel Management
👍
Great value! The room was very clean and spacious and the bed was super comfy. Would def stay here again!
Business response:
Dear Dawn, Thank you for the kind review. It is always a pleasure to read from our guests. Our staff works hard to deliver outstanding service and clean, comfortable accommodations, and we value your compliments. We appreciate you saying we will now be your hotel of choice whenever you are in the area. Thank you for choosing Extended Stay America; we look forward to seeing you soon.Sincerely,Hotel Management
Enjoyed the staff. The breakfast wasn’t the best.
Not worth the price, but at least a place to sleep Very bare bones, property smelled stale and was dirty in spots throughout the hallways.
Business response:
Dear Guest, We sincerely apologize for any inconvenience you experienced, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure such oversights do not recur. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Sincer... read more
Frequently asked questions about Extended Stay America - Minot
How is Extended Stay America - Minot rated?
Extended Stay America - Minot has a 4 star rating with 1,387 reviews.
When is Extended Stay America - Minot open?
Extended Stay America - Minot is open now. It will close tomorrow at 12:00 a.m.