Extended Stay America - Mobile - Spring Hill

Business response:

Thanks for the wonderful feedback. We are delighted to know you loved the value we offer and that you were impressed with your fully-equipped room. All of us at Extended Stay America would love to welcome you back soon. Sincerely, Hotel Management 

Business response:

Riley, thank you for the wonderful five-star rating of your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management 

Business response:

Kim, we are pleased that you stayed at Extended Stay America. We are especially delighted that our staff took great care of you and made your stay memorable. We will share your wonderful compliments with the entire team especially Fiora, Renata, Rachelle and Jacquinita. Thank you for being our guest, and we look forward to your return. Sincerely, Hotel Management 

Business response:

We are thrilled you chose Extended Stay America. We're glad you liked the fully equipped kitchen and the outstanding service provided by our staff. Thanks for your feedback, and we look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Thanks for the review of Extended Stay America. We are delighted to learn you liked our well-maintained property and were able to utilize the fully equipped kitchen to cook your own meals. However, we are sorry for any inconvenience you had while being here. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America once again. We are delighted to know you were comfortable here and were impressed with the exceptional service provided by our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Raymond, thank you for being our guest at Extended Stay America. We are happy to know your stay with us was comfortable and that you were satisfied with all our offerings. It was so good to have you here, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed the comfort of your room and that our location close to various attractions of the city was convenient for your needs. We will verify the information on our website is current and accurate so our guests are aware of our amenities and offerings. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management