Extended Stay America - Mobile - Spring Hill

Business response:

Bob, thanks for being our guest. We are happy to know you were benefited with our convenient location and that you had an overall pleasant stay. However, we are sorry we missed meeting your expectations and regret if any inconvenience caused. It was a pleasure hosting you, and we hope to welcome you back soon when in the area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for sharing your feedback. We are happy you enjoyed your overall stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us when in our area. Sincerely, Hotel Management 

Business response:

Valisss, thanks for the wonderful feedback and for staying with us at Extended Stay America. We are delighted to read our location perfect for your needs and that you loved your well-equipped suite and the facilities we offer. It was pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thanks for the wonderful feedback. We are delighted to know you loved the value we offer and that you were impressed with your fully-equipped room. All of us at Extended Stay America would love to welcome you back soon. Sincerely, Hotel Management 

Business response:

Riley, thank you for the wonderful five-star rating of your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management 

Business response:

Kim, we are pleased that you stayed at Extended Stay America. We are especially delighted that our staff took great care of you and made your stay memorable. We will share your wonderful compliments with the entire team especially Fiora, Renata, Rachelle and Jacquinita. Thank you for being our guest, and we look forward to your return. Sincerely, Hotel Management 

Business response:

We are thrilled you chose Extended Stay America. We're glad you liked the fully equipped kitchen and the outstanding service provided by our staff. Thanks for your feedback, and we look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Thanks for the review of Extended Stay America. We are delighted to learn you liked our well-maintained property and were able to utilize the fully equipped kitchen to cook your own meals. However, we are sorry for any inconvenience you had while being here. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management