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Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was disappointed in the laundry service not enough working machines both washer and dryer
Business response:
Dear Martha, We are happy you chose Extended Stay America for your recent visit to the city. Your feedback is essential to us. We were disappointed to read about your issues with the laundry machines. Please note that our machines sometimes require repairs due to frequent use and may be unavailable to guests; we regret the inconvenience caused. We hope the rest of your stay was enjoyable. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Hotel Management
We really like staying at this pet friendly hotel. The staff is really nice and helpful.
I arrived at 2pm to check in. The woman at the front desk was so rude to me she said ““your room is probably not ready“ without even checking anything. I realize that check-in is at 3 PM. It’s not like I showed up at 8 AM. She handed me off to a gentleman who was very cordial and professional. I appreciated him not her.
Business response:
Dear Shelley, We are sorry for the irregular check-in time and the service our front desk staff delivered to you. We always appreciate feedback from our guests to ensure we meet our high service standards. Therefore, we sincerely apologize for the issues you experienced during your stay. While we know this does not change your experience, we've shared your comments with our team to ensure a better experience for future guests. Thank you for staying with us, and we would love the opportunity to welcome you back to show you th... read more
extend a stay the room was great with all the amenities..great place to stay if for a longer visit with the kitchenette..bathroom good size and beds were comfy..coffee in the morning was nice too..would stay here again
Business response:
Dear christine, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. We are glad you enjoyed your stay and are delighted our hotel offers everything you need for a convenient stay. Thank you again, and we look forward to your next visit. Moreover, we are thrilled to read that you have already decided to stay with us again, and we look forward to hosting you again.Sincerely,Hotel Management
Front desk guy was very nice and accommodating. My room was clean but ac did not work. I only stayed one night because of power outage. I would only stay in emergency situation you can’t beat the price
I was only staying for one night. When checking in I was told there were no kitchen supplies but they could give me a setup. I declined since I was not going to be preparing anything. Unfortunately once I was settled in I realized there was only one individually plastic cup and one bottle of shampoo. Not even a box of tissues. It was more like a hostel than and extended stay property. It was clan but stripped to the bare minimum. No coffee makers in the room or other items like ice bucket that are onsder standard..i asked if... read more
Business response:
Dear Philip, Thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we are sorry you were unhappy with your room amenities. Since we are not a full-service property, we offer limited amenities in our rooms. We welcome you to reach out to our front desk at any time for items you need to make your stay more comfortable; we are always here to help. We would love the opportunity to host you again on your next visit to the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 4.2 star rating with 891 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.