Extended Stay America - Nashua - Manchester

Business response:

Dear Trisha, We appreciate your feedback regarding your recent stay at our hotel. We regret that you were disappointed by the variety of our com[limentary grab-and-go breakfast. Our offerings seems to have fallen short of your expectations, and for that we apologize. We will share your valuable remarks with the appropriate individuals for future enhancements. We'll continue striving to ensure a more fulfilling experience for our guests moving forward. Thank you for sharing your thoughts, and we hope to have the opportunity t... read more

Business response:

Dear Lawrence, Thank you for choosing Extended Stay America. It is nice that you were happy with having a fully- equipped kitchenette in your room. Please visit again the next time you are in the city to enjoy our area and services. Sincerely,Hotel Management 

Business response:

Dear Michelle, Thank you for taking the time to share your feedback. We’re glad to hear that you found our room clean. However, we regret to learn about the dampness you experienced. We take all feedback seriously and will look into this matter immediately. Our team is dedicated to ensuring our guests have a comfortable stay, and we will take the necessary steps to address and rectify the issue. We hope this experience will not deter you from staying with us in the future. We look forward to welcoming you back and providing ... read more

Business response:

Dear Christie, Thank you for taking the time to share your positive check-in experience with us. We are thrilled to hear that our staff was friendly and helpful during your stay. We take pride in providing excellent customer service and are glad we met your expectations. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you again on a future stay.Sincerely,Hotel Management