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Extended Stay America - Nashua - Manchester
- Hotels
- Nashua, NH
About this business
Location details
2000 Southwood Dr., Nashua, NH, 03063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We had a late check-in and front desk staff was not very helpful when we arrived. Vending machines were completely empty. Staff the next morning at check out was much better than when we arrived.
Business response:
Dear Colleen, thank you for choosing us. We are glad you had a pleasant trip. We have shared your comments about the vending machine with the concerned team to keep an eye on refilling it timely. However, please accept our apologies for the lack of attentiveness you encountered at our front desk. We know a first impression is essential, and what you experience is not typical. Should your travels bring you back to the city, we would welcome the opportunity to have you stay with us again and receive a much warmer welcome along... read more
Great and dog friendly Amazing place. Clean comfortable and friendly polite and professional staff. They made me and my dog feel very welcome. Refreshing change from most places I’ve stayed.
A
Business response:
Dear Brian, thank you for your comments about your recent stay. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here. We hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit. Sincerely, Hotel Management
Everyone was very nice. Only thing was room had funny Oder
Business response:
Dear Darren, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable, and the staff friendly and professional. We have shared your feedback with the housekeeping team. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Every day run of the mill Sub par check in was late and the guy completely didn't have any friendly service I then came back down shortly after the initial check in to get extra pillows and the new gentleman tracked down 4 brand new ones and then put cases on them bagged them for ease of carrying them escorted to my room cuz I got locked out I needed extra pillows for the fact that I have ms
Business response:
Dear Amber, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashua - Manchester
How is Extended Stay America - Nashua - Manchester rated?
Extended Stay America - Nashua - Manchester has a 3.5 star rating with 1,561 reviews.
When is Extended Stay America - Nashua - Manchester open?
Extended Stay America - Nashua - Manchester is open now. It will close tomorrow at 12:00 a.m.