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Extended Stay America - Nashua - Manchester
- Hotels
- Nashua, NH
About this business
Location details
2000 Southwood Dr., Nashua, NH, 03063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Smoke-free facility but the rooms smelled like cigarette smoke. Very out of date. Could hear other patrons in there room. Water pipes in the walls monitored the toilet flushing from the room above.....so nosy. The staff was pleasant and accommodating but I won't be staying here again.
Business response:
Thank you for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
The staff was great/wonderful. Facilities not as nice in person as photos.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us and liked our courteous associates, we are sorry we missed meeting some of your expectations. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Not so happy We walked in to a toilet that wouldn’t flush clearly clogged from whoever was before us. When brought to the attention of front desk he handed us a plunger to take care of it.
Business response:
We understand your frustration and regret the inconvenience it caused. However, we are happy that our staff did their best to accommodate you. Nonetheless we have discussed your comments with our team, and we have altered our procedures so this does not happen again. We hope you will give us an opportunity to make this up to you on a future stay. Sincerely, Hotel Management
This is a nice hotel. I will stay there again. The staff were knowledgeable and friendly.
Business response:
Jim, thank you for taking the time to share the details of your stay at Extended Stay America. We love reading wonderful comments about our associates, and we will be sure to share this review with our whole team! We appreciate your business and look forward to having you as our guest again! Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Bedding could have been more comfortable Other than that no complaints
Business response:
Nancy, thank you for being our guest. We are glad to know you had a pleasant stay at Extended Stay America. However, we sorry for the discomfort you experienced from the bedding. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Business response:
Candice, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashua - Manchester
How is Extended Stay America - Nashua - Manchester rated?
Extended Stay America - Nashua - Manchester has a 3.5 star rating with 1,531 reviews.
When is Extended Stay America - Nashua - Manchester open?
Extended Stay America - Nashua - Manchester is open now. It will close tomorrow at 12:00 a.m.