Extended Stay America - New Orleans - Airport - I-10

Business response:

Dear Makayla, Thank you for taking the time to share your experience. We’re delighted to hear that our front desk team provided a welcoming and helpful experience during your stay. Creating a friendly and supportive environment for guests is very important to us. We also appreciate your comments regarding the accommodations, as every detail contributes to an enjoyable visit. Feedback like yours helps our team continue to enhance the overall guest experience. We’re glad you took the time to share your thoughts and hope that f... read more

Business response:

Dear Kendra, We’re glad the location worked well for you and appreciate you highlighting that! Your thoughts about updates and improvements are important, as we always strive to enhance comfort and the overall experience for our guests. At Extended Stay America, creating a welcoming and refreshed environment is a priority, and feedback like yours helps guide our efforts. Thank you for sharing your perspective, and we hope to have the opportunity to host you again in the future. Sincerely, Hotel Management 

Business response:

Dear Theresa, Thank you for sharing balanced thoughts. We appreciate your recognition of cleanliness and hospitable service, and we understand how constant noise can affect rest and overall comfort. Feedback like this is reviewed collectively, so awareness and adjustments continue improving guest experience. Your perspective matters to us, and we hope to welcome you back and provide a more relaxing stay that feels even more enjoyable. Sincerely, Hotel Management 

Business response:

Dear Rianna, Thank you for sharing your experience at our hotel. We are delighted that our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management