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Extended Stay America - New Orleans - Airport - I-10
- Hotels
- Kenner, LA
About this business
Location details
2232 Veterans Blvd, Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Wonderful NA Clean
Very Good
Very Good Their key machine didn't work. We had to wait outside long enough. The staff was nice and helpful
Business response:
Dear Coppinger, Thank you for your kind words about our staff! We sincerely apologize for the inconvenience with the key machine and appreciate your patience. Your feedback helps us improve, and we hope to provide you with an even smoother experience on your next visit to Extended Stay America. Sincerely, Hotel Management
Very Good
Exceptional Only thing for breakfast was muffins or nutrition bars so not much of a breakfast
Business response:
Dear Patricia, Thank you for staying with us at Extended Stay America. We are glad you enjoyed your overall stay with us. However, we regret the breakfast options were not to your liking. We will make a note of your feedback as we always want to know how to improve our guest experience. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels! Sincerely, Hotel Management
Very Satisfied Would be cool to have some type of outdoor seating area to relax. Near the interstate for easy travel into New Orleans. Pretty basic accommodations, but well worth the price. Friendly, nice staff and near many places to dine.
Not ADA friendly. I was supposed to have a disability room with a tub. It was the only reason I booked here. I was given a regular room with a standing shower and kept passing out due to this. Cheap.
Business response:
Dear Anastasia, We sincerely apologize for this experience. Ensuring accessibility and guest comfort is extremely important to us, and we regret that your room did not meet your needs. This is not the level of service we aim to provide, and we take your concerns seriously. We will be reviewing this matter internally to prevent similar issues in the future. Thank you for your feedback, and we truly regret any distress this caused. We hope to have a future opportunity to welcome you back so we can provide you with the comforta... read more
Too Small Bedding was to small for a queen with 2 adult I like the location and the rooms are nice but they need bigger Sheets and blankets for queen beds
Frequently asked questions about Extended Stay America - New Orleans - Airport - I-10
How is Extended Stay America - New Orleans - Airport - I-10 rated?
Extended Stay America - New Orleans - Airport - I-10 has a 3.4 star rating with 664 reviews.
When is Extended Stay America - New Orleans - Airport - I-10 open?
Extended Stay America - New Orleans - Airport - I-10 is open now. It will close tomorrow at 12:00 a.m.