Extended Stay America - Newark - Woodbridge

Business response:

Dear Irvin, Thank you for choosing our hotel for your extended stay. We’re delighted to hear that you had a wonderful experience! Our goal is to provide every guest with a comfortable and memorable stay, and we're glad we succeeded. We appreciate your feedback and look forward to welcoming you back soon at Extended Stay America!Sincerely,Hotel Management 

Business response:

Dear Stephen,Thank you for choosing Extended Stay America and taking the time to share your experience. We're pleased that our hotel provided a comfortable and peaceful stay. Our goal is to create a relaxing atmosphere, and we're glad we met your expectations. Thank you for considering staying with us again, and we look forward to the opportunity to welcome you back for another pleasant and comfortable stay.Sincerely,Hotel Management 

Business response:

Dear Rashana, Thank you for the review of your experience at our hotel. We sincerely apologize for the discomfort you encountered in your bathroom and the cleanliness concerns regarding the tub. Your comfort and satisfaction are important to us, and we understand how these issues can affect your stay. We will address your feedback with our housekeeping team to ensure that improvements are made. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Hotel Management 

Business response:

Dear Lucy, We appreciate you for choosing to stay with us at Extended Stay America and taking the time to write a review. It's great to know you had a good stay and enjoyed everything we offer. Additionally, it's great knowing you found our staff to be professional and courteous and the property to be clean, quiet, and safe. Please revisit us soon for another flawless experience while you visit the city. Sincerely,Hotel Management