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Extended Stay America - Newark - Woodbridge
- Hotels
- Woodbridge, NJ
About this business
Location details
1 Hoover Way, Woodbridge, NJ, 07095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not what I was expecting! I was disappointed in the overall look. It was all outdated, and run down. The bathroom needed a lot of work. the curtain was difficult to open and close. Grab and go breakfast was slim and right in the small lobby. Good news, free parking, easy access to highways.
Business response:
Rosemarie, thank you for the comments. We are sorry to hear you were inconvenienced by maintenance issues in your bathroom. Our team takes great pride in ensuring everything is working properly in each suite. We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and we look forward to having you back with us in the future. Sincerely, Hotel Management
Very pleased. The room was clean and the hotel was quiet. The hosts was excellent.
Facility needs a little freshening up. Location was hard to find late at night after a long drive.
Business response:
Thank you for your review. We are sorry for not meeting all of your expectations. We have taken note of your feedback and will share it with the appropriate team members to improve our future guests' experiences. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Great place! Staff is super friendly!! Will be back
Business response:
Kathy, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America! Sincerely, Hotel Management
My husband and I were happy overall. Quiet and close to everything we came to town for.
Customer service was excellent. The room was suppose to be non smoking, but it was evident that there had been previous smoking in the room.There were stains on the floor and the type of bath area where you wouldn’t feel comfortable showering.
Business response:
Veronica, thank you for sharing the specifics of your stay with us. We are glad to see from your rating that you had a pleasant stay overall and that you were pleased with the service our associates delivered. However, we apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We hope you will give us a chance to redeem ourselves th... read more
I stood at this particular hotel for the kitchen in the room. Unfortunately getting the kitchen supplies proved to be a hassle I asked for supplies around 2:30 in the afternoon at 5pm I still had no pots or pans and was told they were being washed still. I finally got annoyed and instead of asking the front desk again I asked an employee cleaning the next room and was finally given a pot and pan to cook in.
Business response:
It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newark - Woodbridge
How is Extended Stay America - Newark - Woodbridge rated?
Extended Stay America - Newark - Woodbridge has a 3.1 star rating with 2,548 reviews.
When is Extended Stay America - Newark - Woodbridge open?
Extended Stay America - Newark - Woodbridge is open now. It will close tomorrow at 12:00 a.m.