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Extended Stay America - Newark - Woodbridge
- Hotels
- Woodbridge, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Hoover Way, Woodbridge, NJ, 07095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not so good I am trying to be honest with my evaluation, however, my wife and I were not impressed. Coming into the lobby. nobody was there so we had to call. The person was friendly, but it kind of ended there I have a feeling that's all about money. All the walls were faded. the elevator was noisy and the doors could not decide if they want to open or not. At night someone was knocking on the door beside for hours. The carpets have suspicious spots. No kitchen utilities. The breakfast was a mini-muffin or nutribar Next day... read more
Business response:
Alfred, we were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. We hope to have another chance to redeem ourselves. Sincerely, Hotel Management
Not so great of a stay! Hotel needs to be updated, smelled like cigarettes throughout the room and hallways. Elevator and lobby was dusty. Topper, room I booked and paid for wasn't available.....they actually downgraded me at check-in.
Business response:
William, thank you for your review. We are sorry for the housekeeping issues you encountered and the difficulties you had with the reservation. We are reviewing what went wrong in your instance and will make sure such errors are not repeated going ahead. We value your comments and hope to have another chance to serve you better on your next visit. Sincerely, Hotel Management
Only stayed 1 night but overall enjoyed our stay at the hotel. Lots of space in the room. Staff was courteous and helpful. The bathtub drain was slow and there was hair in the shower.
Business response:
Timothy, thank you for reviewing your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and liked your spacious suite and friendly staff. However, we are sorry for the issues in your bathroom. Your feedback will be shared with the appropriate teams for review and action. We appreciate your business and hope to welcome you again whenever your travels bring you back to the city. Sincerely, Hotel Management
The Interior is pleasing The floor hallway even though we requested for non smoking area was terrible!
Business response:
Thank you for staying at Extended Stay America. We are happy to see your rating, but we regret the inconvenience caused. We appreciate your feedback and look forward to your next stay. Sincerely, Hotel Management
Location and surroundings were vety nice. The room was also nice but though I asked for non-smoking I got a smooking room, could be miscommunicatiom. I didn't like the breakfast setup. It was just coffee, instant oatmeal and wrapped muffins.
Business response:
Steve, thank you for staying at our hotel. We are pleased to know you liked our location as well as our room. However, we are sorry we were unable to accommodate you in the room of your choice and regret the disappointment you had with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We hope you will choose us again so that we can try our best to provide you with the room that best meets your need. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newark - Woodbridge
How is Extended Stay America - Newark - Woodbridge rated?
Extended Stay America - Newark - Woodbridge has a 4.2 star rating with 1,375 reviews.
When is Extended Stay America - Newark - Woodbridge open?
Extended Stay America - Newark - Woodbridge is open now. It will close tomorrow at 12:00 a.m.