Extended Stay America - Newark - Woodbridge

Business response:

Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to leave your rating and are happy you liked various aspects of your stay. However, we are sorry if we were not at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the detailed evaluation. We apologize for anything other than a completely satisfying stay, we are extremely sorry for the conditions you described. Your honest comments will be shared with the appropriate team members so we can further elevate the quality of our accommodations. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management 

Business response:

Eric, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your comfortable suite and fully equipped kitchen, along with our convenient location. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our courteous associates. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Jahred, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your spotless room and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management 

Business response:

Troy, thank you for being our guest. We are sorry for the cleanliness issues you encountered while you were here. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We will also follow up on your concerns with regard to the elevator to ensure we are doing everything possible to minimize the impact to our guests. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management