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Extended Stay America - Newark - Woodbridge
- Hotels
- Woodbridge, NJ
About this business
Location details
1 Hoover Way, Woodbridge, NJ, 07095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the room and amenities were adequate. The only disappointing thing about my stay there was the bed was smaller than advertised and uncomfortable. Booked room with a queen sized bed, what i got was DEFINITELY NOT a queen sized bed. Everything else was fine.
Business response:
Thank you for staying at our hotel. We are glad to read you liked the room and had an overall pleasant visit. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found the beds uncomfortable. Our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again, and we will do our best to p... read more
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Nicolas, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
I don't like the front desk service. They asked more money when I got into it firstly. I deposit security credit card and it had debited for days.
Business response:
Thank you for evaluating your visit at our hotel. Although you had an overall pleasant stay, we apologize for not explaining the policy concerning our incidental fee at the time of check-in. Our front office team is alerted to inform our guests regarding such information going ahead. Thanks once again for being our guest, and we look forward to serving you better on your next trip to our city. Sincerely, Hotel Management
The whole place can use a make over. Cracked countertops. Holes in walls. No USB phone chargers in desk/lamps/etc
Business response:
Thank you for being our guest. We sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Everything was great except at night the heat was not working at all! Room was super cold . Had to run hot water from the bathroom shower and sink to warm the room....
Business response:
Tamara, thank you for being our guest at Extended Stay America. We're glad to know you had a pleasant time with us, but we're sorry for the inconvenience you mentioned. Please be assured that we have discussed your feedback with our maintenance team, and we're taking immediate steps to prevent such an incident from occurring again. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Just ok! I’ve stayed in over 100 hotels, this one wasn’t the worst however it was just ok. Beds aren’t that good
Business response:
Edgar, thank you for being our guest. We're glad overall you had a pleasant time with us, but we're sorry that you were not completely satisfied with our beds. Please know our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Ajene, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newark - Woodbridge
How is Extended Stay America - Newark - Woodbridge rated?
Extended Stay America - Newark - Woodbridge has a 3.1 star rating with 2,496 reviews.
When is Extended Stay America - Newark - Woodbridge open?
Extended Stay America - Newark - Woodbridge is open now. It will close tomorrow at 12:00 a.m.