This profile has been claimed by the business owner or representative.
Extended Stay America - Newark - Woodbridge
- Hotels
- Woodbridge, NJ
About this business
Location details
1 Hoover Way, Woodbridge, NJ, 07095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Far from home Just needed a place to stay for the night was too tired to drive home. Staff was very nice.
Business response:
Thank you for your overnight stay at Extended Stay America. It is a pleasure reading you had a comfortable experience and that you were pleased with our courteous service. Your business is appreciated, and we look forward to hosting you back soon. Sincerely, Hotel Management
it was a very comfortable and quiet stay with out dog.
Business response:
Stella, thanks for the wonderful feedback. We are glad to know you had a good time here and were satisfied with all the aspects of your visit. It was a pleasure having you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Better breakfast The front desk people were great: the hotel could've provided a full breakfast though
Business response:
Stephanie, we are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgement of our hard working staff and we will to share your compliments with them. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Nice friendly staff rooms are nice automatic doors don’t work over nice day see you next time
Business response:
Thank you for the five-star review of Extended Stay America. We're so pleased you had an excellent stay, and we're especially glad to read that our associates made you feel welcome and left you with a good impression of our hotel. Thanks again for your positive feedback, and we would love to have you stay with us again. Sincerely, Hotel Management
How tall was clean parking lot was not cleared of snow three to work around sidewalk
Business response:
Thank you for being our guest at Extended Stay America. We are pleased your overall stay with us was comfortable, but we regret the inconvenience you experienced while here. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Very good staff, Facilities a bit tired The hotel staff was incredibly helpful in giving us directions to the public transportation for a trip into the city. They recommended a train station a bit farther from the hotel than we first chose, but the trains ran more frequently, so it fit our schedule better. The facilities were certainly adequate, but did show some signs of neglected maintenance.
Business response:
Babino, thanks for staying at our hotel. We are happy to know you were benefited with our convenient location close to the points of your interest and that you liked the service offered by our staff. However, we are sorry for the issue you experienced and regret the inconvenience caused. Your concern has been shared with the concerned team members to improve our guest experiences moving forward. Thanks once more, and we hope to welcome you back soon. Sincerely, Hotel Management
You may want to skip this one Room was dated and worn. No garbage pail in it. The toilet had a leak and the shower head dirty.
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our housekeeping and maintenance teams for better improvements. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
was upset when i got there gave me my price and when i got there charged me another $50 dollars for my dog said pet friendly didn't say there was an extra charge i was there because loss of power and all are food went bad couldn't really afford the extra expense but had no choice was cold and tired they should tell you there is an extra charge for pet
Business response:
Anthony, we appreciate you being our guest and providing your feedback. We apologize for any miscommunications that may have occurred regarding our pet policy. We are very happy for our guests to bring along their 'best friend', and our policy requires a $25 + tax per day, per pet, non-refundable cleaning fee, not to exceed $150 per pet. Weight and size restrictions also apply. Our policy is available on our website and should have also been communicated during your reservation confirmation and at check-in. We hope to see yo... read more
Never again The main entrance is fine along with the outside of the building. However as you get closer to the rooms the hallway smell of an undistinguish smell. I enter the room and the bathroom has a terrible smell. The bathtub was turning black and the heat didn't work in the room. Staff super nice the hotel was sold out so I couldn't change rooms so I was brought a portable heater, but it didn't help really it was the thought that made it count. The bed is super small not something I would want to sleep for an extended s... read more
Business response:
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. We truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Man... read more
Frequently asked questions about Extended Stay America - Newark - Woodbridge
How is Extended Stay America - Newark - Woodbridge rated?
Extended Stay America - Newark - Woodbridge has a 3.1 star rating with 2,496 reviews.
When is Extended Stay America - Newark - Woodbridge open?
Extended Stay America - Newark - Woodbridge is open now. It will close tomorrow at 12:00 a.m.