Extended Stay America - North Chesterfield - Arboretum

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to know you appreciated the pet-friendly environment, and we are glad it contributed positively to your stay. At the same time, we regret that certain aspects of the property did not align with your expectations. Your comments have been noted, as we continually work to enhance our guest experience. We value your perspective and thank you for bringing it to our attention. We hope to welcome you again in the future and provide you with a more refr... read more

Business response:

Dear Guest, We are thrilled to see your perfect rating—thank you for taking the time to share it! Knowing you had a pleasant experience means a lot to us. At Extended Stay America, we always aim to provide a space that feels welcoming and well-kept. We appreciate your visit and look forward to having you stay with us again whenever your travels bring you back this way. Sincerely, Hotel Management 

Business response:

Dear Guest, We are so glad our location worked out well for your trip! It is always our goal to provide a hassle-free experience, and it’s great to know we hit the mark. Thank you for choosing Extended Stay America—we hope to welcome you again whenever you are in the area. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America. Your kind remarks about our well-kept hotel are much appreciated. We aim to provide a spotless setting for our guests to relax and feel at home, and we are glad that you experienced just that. We enjoyed hosting you, and it would be an honor to host you again. See you! Sincerely, Hotel Management