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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
clean room
Basic stay at a basic price Basic hotel with limited frills but price on point..the stay was fine for my needs.
Business response:
Dear Darin, We are glad to hear your stay met your expectations and suited your needs well. At Extended Stay America, we strive to offer reliable accommodations that provide good value. Thank you for recognizing the balance between comfort and affordability. We look forward to having the opportunity to serve you again on your next trip. Sincerely, Hotel Management
I like my room it's clean and safe
Business response:
Dear Marry Ann, Thank you for the wonderful rating! We are delighted to hear you felt comfortable and well cared for during your stay. Providing a secure and spotless environment is very important to us at Extended Stay America. We look forward to welcoming you back soon for another enjoyable visit! Sincerely, Hotel Management
clean place
my family and I enjoyed our stay
new management sucks. they need to do a much better job of cleaning. I slept in my clothes.
Business response:
Dear Gerson, Thank you for your feedback. We are truly sorry to hear about the cleanliness issues you experienced and the discomfort it caused during your stay. We understand the importance of a clean and welcoming environment, and we apologize that we did not meet this standard. While transitions in management can present challenges, we will address and work to enhance our services, ensuring a more positive experience for all guests. We appreciate your honesty, and we hope you will consider staying with us again so we can p... read more
It is an extended stay hotel so it had a lot of families and was very busy. The check in took a little while, the breakfast is not like other hotels, just a muffin or granola bar. It was clean and the staff was very kind!
Business response:
Dear Tammy, Thank you for sharing your experience and for your kind words about our team and overall cleanliness. We regret any inconvenience you may have encountered and appreciate your patience during this busy time. Guest feedback is essential as we continue to strive for enhanced quality in our offerings and overall service. We are committed to making improvements and hope to provide you with a more seamless and enjoyable visit in the future. We would be delighted to welcome you back and offer a stay that better meets yo... read more
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 4.6 star rating with 1,725 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.