This profile has been claimed by the business owner or representative.
Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean hotel room. Staff is great
Very clean. My stay was comfy.
the cupboard was bare The room was clean, but the kitchette cabinets were empty - not a single cup, plate or utensil. Only one plastic water cup for two people. The heater was incredibly noisy. The people at the desk were great.
Business response:
Dear Guest, thank you for staying with us. It's great to hear you enjoyed your stay, although we apologize for your disappointment with the in-suite amenities. The kitchenware is available and complimentary at the front desk at any time to ensure cleanliness, and our team gladly delivers these items to your suite. But, again, we are sorry if you were unaware of it. Thank you again for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Good
Business response:
Steward, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Spacious room
Awesome and thank you for providing great service.
Me and family enjoyed our stay
Clean room and good customer service.
Business response:
Ashley, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Overall clean and recommendable to family and friends
Business response:
Justin, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 3.6 star rating with 2,858 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.