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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Small rooms For an extended stay hotel, the room was very small. The furniture, kitchen and bathroom were all very dated and could benefit from a good cleaning and the room could use a fresh coat of paint. Even for one night I wouldn’t stay here again.
Business response:
Dear Kelly, thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay yo... read more
Safe and secure hotel. Clean room. Kitchen in room.
Business response:
Dear Andrew, thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon. Sincerely, Hotel Management
Good stay Easy check in and warm welcome. Room was clean.
Business response:
Dear Jaja, it was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments encourage all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit Arboretum. Sincerely, Hotel Management
Convenient location from my work. Services were great. They offered apple pay. Good morning coffee provided with bars and muffins.
Business response:
Dear Lotonya, thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
suitable
Spacious room.
Excellent service
Business response:
Dear Thuy, we are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit Arboretum. Sincerely, Hotel Management
I travel for work. I have seen many good and bad hotels. I always do recommend hotels to travelers and families. I will recommend this hotel because not only it was very clean but it was safe and feel home to me the way i was warm welcomed and treat by staff was amazing.
Business response:
Dear John, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 3.6 star rating with 2,858 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.