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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Safe and quiet
Business response:
Dear Isabella, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management
clean room
The staff at this location is so professional, kind and courteous, and it’s the reason why I stayed, because they made me feel at home. Special kudos to Aden at the front desk for his outstanding customer service, kindness, and hospitality skills!
Business response:
Dear Penelope, Thank you for choosing us and sharing your feedback. Thank you for your glowing feedback! We're delighted to hear that our team, especially Aden, contributed to making your stay feel like home. Providing outstanding customer service is our priority, and we appreciate your recognition. It would be our pleasure to welcome you back to Extended Stay America for another exceptional experience. Safe travels!Sincerely,Hotel Management
Everything went well until my car was hit in the parking lot overnight was told that only the general manager can check the video it’s now six days later no response. The day in question is Saturday night into Sunday morning between nine pm and ten am
Business response:
Dear Frank, Thank you for your review. We are pleased you enjoyed your comfortable room and had a pleasant visit. However, we are sorry for the issues you mentioned in the parking lot that impacted your time, and we will speak to our team to improve the situation as we advance. Please feel free to reach out to discuss this further. It was a pleasure having you as our guest, and we hope to make your stay perfect the next time you are in the area.Sincerely,Hotel Management
Clean hotel Clean place for stay
hotel is clean
Business response:
Dear sikander, Thank you for choosing to stay with Extended Stay America. We are thrilled to receive your kind review and are delighted to learn you found our hotel so comfortable and spotless. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 4.5 star rating with 1,393 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.