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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
my family and I enjoyed our stay
It is an extended stay hotel so it had a lot of families and was very busy. The check in took a little while, the breakfast is not like other hotels, just a muffin or granola bar. It was clean and the staff was very kind!
Business response:
Dear Tammy, Thank you for sharing your experience and for your kind words about our team and overall cleanliness. We regret any inconvenience you may have encountered and appreciate your patience during this busy time. Guest feedback is essential as we continue to strive for enhanced quality in our offerings and overall service. We are committed to making improvements and hope to provide you with a more seamless and enjoyable visit in the future. We would be delighted to welcome you back and offer a stay that better meets yo... read more
Convenient location and clean room
Business response:
Dear James, Thank you for your kind words! We are happy to hear the location worked well for you and that your room met your expectations. At Extended Stay America, we aim to create a comfortable and hassle-free experience, and it’s great to know we delivered that during your visit. We genuinely appreciate you choosing to stay with us and look forward to welcoming you again in the future! Sincerely, Hotel Management
very clean and quiet place
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i am here for business trip and liked my room. it's clean and safe.
Business response:
Dear Guest, We are delighted to hear that you enjoyed your stay! It is great knowing your room provided just the right comfort and peace of mind during your work trip. Thank you for choosing Extended Stay America—we genuinely appreciate your kind words and hope to welcome you back the next time you're in town. Safe travels until then! Sincerely, Hotel Management
convenient location and good service
new management sucks. they need to do a much better job of cleaning. I slept in my clothes.
Business response:
Dear Gerson, Thank you for your feedback. We are truly sorry to hear about the cleanliness issues you experienced and the discomfort it caused during your stay. We understand the importance of a clean and welcoming environment, and we apologize that we did not meet this standard. While transitions in management can present challenges, we will address and work to enhance our services, ensuring a more positive experience for all guests. We appreciate your honesty, and we hope you will consider staying with us again so we can p... read more
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 3.6 star rating with 2,948 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.