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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean rooms
Clean rooms
Business response:
Dear Gary,Thank you for your perfect rating! We are delighted to hear you enjoyed the clean rooms at Extended Stay America. Your satisfaction means a lot to us, and we hope to welcome you back soon for another great stay.Sincerely,Hotel Management
Property is in a good location, but the rooms need updating and ours was not very clean. Noisy fan in heating unit made it hard to sleep. Had issues with our room key and staff was nice and responsive and resolved the issue. Breakfast leaves a lot to be desired.
Business response:
Dear Elizabeth,Thank you for your feedback. We are glad to hear you appreciated the convenient location and the responsiveness of our staff. However, we sincerely apologize for the cleanliness issues, noisy fans, and challenges with breakfast. Your comments are valuable in helping us improve, and we will address these concerns to enhance our guests’ experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 3.6 star rating with 2,948 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.