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Extended Stay America Hotel Oklahoma City - Airport is located at 4820 W Reno Ave, Oklahoma City, OK. This business specializes in Hotels & Motels and Other Lodging.
4820 W Reno Ave, Oklahoma City, OK, 73127, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Reasonable cost for basic room The room was clean, relatively modern and had good internet service. Aroma of marijuana was fairly strong in hallway.
Birthday Getaway!! It was my birthday so I booked extended stay for some private time. The hotel clerk was very nice, cordial, and professional. That's the first thing I look for, great customer service! When on my floor the hallway reeked of animal smell. It was awful, thought I was at the zoo. The rooms are ok, just needs new carpet and some upgrades in kitchen and bathroom. Overall I enjoyed my stay, it was quiet at night so I would stay again.
Business response:
Thank you for the feedback about your stay at our hotel. We appreciate the kind comments about our staff and customer service however; we apologize for the cleanliness issues you experienced. Moving forward, I will make sure our hotel is cleaned to our company’s high standards. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Great place for the price. It was great and staff was super nice. I would stay there again. It was quiet and the room was clean. It was close to the airport and near a lot of restaurants.
Satisfactory Stay Check in was slow, it took 30 minutes for clerk to check in the 2 people in front of me. The room was clean and comfortable. The staff was friendly. I would stay there again if I could get the Tavelocity price a again.
Fred's Review The staff was great, and made a huge difference in our stay.
AWESOME!!!!!!!! It was an awesome stay while I was there the people was nice and friendly the room was nice and clean......
Adequate hotel I liked the hotel and the staff, however I was dead-tired when I checked in and they retained my MasterCard. I did not notice for 23 hours until I was checking-in in Albuquerque, NM. When I called, they knew nothing about my card.
Business response:
Thank you for the feedback about your stay at our hotel. I am delighted to read your remarks about our staff; however, I am very sorry for the issues that occurred during check-in. Your comments were reviewed by the staff, and I will be reviewing our check-in policies with our front desk staff to ensure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive stride... read more
Extended Stay America - Oklahoma City - Airport has a 4.3 star rating with 991 reviews.
Extended Stay America - Oklahoma City - Airport is open now. It will close tomorrow at 12:00 a.m.