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Extended Stay America Hotel Oklahoma City - Airport is located at 4820 W Reno Ave, Oklahoma City, OK. This business specializes in Hotels & Motels and Other Lodging.
4820 W Reno Ave, Oklahoma City, OK, 73127, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Adequate hotel I liked the hotel and the staff, however I was dead-tired when I checked in and they retained my MasterCard. I did not notice for 23 hours until I was checking-in in Albuquerque, NM. When I called, they knew nothing about my card.
Business response:
Thank you for the feedback about your stay at our hotel. I am delighted to read your remarks about our staff; however, I am very sorry for the issues that occurred during check-in. Your comments were reviewed by the staff, and I will be reviewing our check-in policies with our front desk staff to ensure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive stride... read more
last minute over night Friendly front desk service. Clean rooms and comfy beds!
Good enough for a night The bed in the room above us creaked loudly while the couple upstairs had intercourse, but our bedroom furniture was in great condition. Our room contained a nice flat screen tv, the bed was firm and provided a nice night of sleep. Our room's refrigerator wasn't cold when we arrived but we didnt need it. We arrived late night so this isnt necessarily a complaint, just a narration of an abnormal arrival and how they handled us:, around 3am, so no one was at the desk for the first few minutes we waited.... read more
JUST OK..... The pictures of the motel were a lot better than in real life. It wasn't that bad...staff was nice...would have been more satisfied if it was a little less, but not too bad
Very smoky Had to check out early. I had a non smoking room but the entire hotel still reeked of smoke. Also found trash behind night stands
Not bad for the price. There are some maintenance issues, such as, the bathroom faucet handle leaked but nothing extraordinarily bad. It's obvious that they are trying to upgrade the rooms a bit at a time. I had reserved a two queen smoking, but upon check-in it was unavailable. The hotel staff was doing their best to meet my needs and called the sister property as well. By luck, the one queen with recliner room worked the best. I was there helping my daughter recoup from a minor surgery and the chair was perfect for her.The... read more
Business response:
Thank you for the feedback about your stay at our hotel. We appreciate the kind comments about our staff; however, we apologize that there were some maintenance issues with your room, and that we were unable to provide you with the room type that you originally reserved. In response to your review, I will be working with my maintenance staff to ensure that we are inspecting rooms for issues and repairing them as necessary. As well, I will be meeting with my front desk staff to review our reservation and check-in process to p... read more
Very Good Stay Only thing that was disappointing was that there was no cooking or eating pans, dishes, silverware or glasses to go with the full kitchen. The bath tub would not drain very good, I was up to my ankles by the time I was done with my shower.
Extended Stay America - Oklahoma City - Airport has a 4.3 star rating with 1,003 reviews.
Extended Stay America - Oklahoma City - Airport is open now. It will close tomorrow at 12:00 a.m.