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Extended Stay America - Oklahoma City - NW Expy.
- Other
- Oklahoma City, OK
About this business
Extended Stay America Hotel Oklahoma City - NW Expressway is located at 2720 NW Expressway, Oklahoma City, OK. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
2720 Northwest Expy., Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk lady was so RUDE & unprofessional. Many things were limited due to covid & I asked for non-smoking room but it didn’t smell that way.
Business response:
Thank you for your review. We apologize you did not experience the best from one of our associates at the front desk. Your feedback has been discussed with our team to ensure this is not repeated. We have also asked our housekeeping staff members to make proper procedures are being followed to remove the smell. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Great staff and rooms. I will stay again for sure thank u!
Business response:
Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
I like the privacy and the location but the staff was all rude except one older gentleman working nights front desk. Never once had housekeeping come by when asking for shampoo soap etc utensils was told didnot have any in order to recieve fresh towels or bedding had to bring ours ro them to be washed and wait till done. Not provided kitchen utensils !! Had to vacuum our own floor aftee asking tepeatedly for a vacuum that worked
Business response:
Thank you for taking the time to share your feedback. We want every guest to be treated with respect and authentic, friendly service. We sincerely apologize this was not your experience. Your feedback will be used to improve our services, and we appreciate your patience. Please know, keeping the well-being and safety of our guests in mind, we have modified our housekeeping processes at this time to provide you with choices for when and how we clean your room. Our front desk is available to make arrangements based on your req... read more
It was very reasonably priced, it had a full size refrigerator, double burner, microwave, and plenty of cabinet space. The floor was very obviously uneven and the bed was very slanted. I probably would have stayed there a second night except that the bed was very uncomfortable. It was a very firm bed; that on top of the tilt caused a very unrestful sleep and neck/back pain and stiffness the next day....aside from that we had no issues.
Business response:
Thank you for taking the time to write a review regarding your recent stay with us. We are glad to know you liked the value we offer and that you enjoyed our fully-equipped kitchen. However, we are sorry for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well so we will share your feedback appropriately. Thank you for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Manag... read more
Need better bathroom I liked it, i did not like that it was a handicap shower with no shower curtain, no little soaps or extra toilet paper, that is usually expected, but over all was a good room
Business response:
Donna, thank you for being our guest. We are glad to know overall you had a nice time with us and that you liked our accommodations. We value your feedback and hope to see you again soon for a perfect experience. Sincerely, Hotel Management
Excellent
Business response:
Mike, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Ron, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Not Happy My card was hacked five minutes after checking in.
Business response:
Adriana, thank you for taking the time to show us your concern. Your feedback, and also your patience in this matter, are much appreciated. We are reviewing your situation with our team to see what went wrong and take appropriate actions. We regret any inconvenience caused, and we will share your message appropriately as we are committed to enhancing our services on all levels. Sincerely, Hotel Management
Comfortable Room is very comfortable and quiet. Staff is friendly and accomodating. Places to eat aren't to far away. The most i loved about my stay was the water was hot when showering. I slept great!
Business response:
Myeshia, thank you for sharing your experience at Extended Stay America. We are thrilled you loved our courteous associates and that you had a restful night's sleep. It is also nice to know you liked our location close to several eateries. We enjoyed hosting you and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oklahoma City - NW Expy.
How is Extended Stay America - Oklahoma City - NW Expy. rated?
Extended Stay America - Oklahoma City - NW Expy. has a 4.2 star rating with 1,086 reviews.
When is Extended Stay America - Oklahoma City - NW Expy. open?
Extended Stay America - Oklahoma City - NW Expy. is open now. It will close tomorrow at 12:00 a.m.