Extended Stay America - Oklahoma City - NW Expy.

Business response:

Juan, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Amber, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. We are glad to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Hatari, thank you for choosing Extended Stay America. It is so nice to read that we met all of your expectations and that you were especially happy with our well-maintained accommodations. We enjoyed serving you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management 

Business response:

Michael, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thomas, we are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management 

Business response:

Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay. We are particularly glad your room provided the comforts you expected and that you loved our courteous service as well. We appreciate you choosing Extended Stay America and look forward to your next visit very soon. Sincerely, Hotel Management 

Business response:

Craig, thank you for sharing your feedback. We are sorry for the situation you described. Our associates have been asked to wear masks, follow strict safety and cleaning measures, and complete training pertaining to COVID-19. We regret if you observed any violations. The safety and security of our guests is always our utmost priority and we will address this with the front desk team. Thank you for sharing your comments. Sincerely, Hotel Management 

Business response:

Bill, thank you for posting your kind review of the Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also glad you loved your spotless, comfortable suite and our courteous associates. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management