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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice room except the mattress was too hard We only stayed one night, but it would have made a great multi-day base! It's nice to have a full refrigerator and a couple of electric hot plates for cooking, along with a nice kitchen sink. The room was well-appointed, with plenty of space, and the heating/air conditioning worked very well. It was clean as well, although my wife noticed that it smelled a bit like a dog had been staying there -- her sense of smell is better than mine, so it wasn't so clear cut to me. The only... read more
Business response:
Mike, thank you for reviewing your stay at Extended Stay America. We're happy to know overall you and your wife had a good stay with us. However, I'm sorry for the inconvenience you had with the mattress. We value your business and hope you will choose us again. Sincerely, General Manager
Business response:
Rene, thank you for sharing your complimentary rating. We appreciate you choosing Extended Stay America and hope to host you again soon. Sincerely, General Manager
No amenities: no pool, no ice machines. Breakfast was muffin and granola bars. They did have a printed list of restaurants in the area, which was helpful.
Business response:
Thank you for being our guest. Although you were overall satisfied with your stay, we are sorry for not meeting all of your expectations. Since our suites are designed for long-term guests, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness. I would also like to inform you that, as we have a full-size refrigerator in all our ... read more
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Wow - Adnan, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America - Olympia - Tumwater, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Danilo, thank you for selecting Extended Stay America - Olympia - Tumwater. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Great employees, clean place, but not enough On the good side. The people who work there are wonderful and try their best to be helpful and the place was clean. Otherwise, the room was too small, the internet too slow, they give just one item per person (one plate, one ball, one cup, etc), the shower pressure was too low, no automatic front doors. The vent over the hot plate blows the air back in the room. If you will try to cook something, you will have to open the window, to try to get the smell out of your room. We saw so... read more
Business response:
Thank you for taking the time to share your feedback. Please accept my apology for not meeting your expectations and for the inconvenience they caused. I have shared your feedback with my team in an effort to improve our service and facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
Nice hotel but no ice machine?? Good hotel great location. Thought it was weird and inconvenience to ask front desk for your coffee maker or if you needed any utensils etc had to order them Also no ice machine so had to go to the store. (7-11) in the parking lot.
Business response:
Thank you for the review of Extended Stay America - Olympia - Tumwater. We are glad you liked our ideal location and overall enjoyed your stay. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and we have refrigerators with ice trays for your convenience. We apologize for your disappointment and hope to have the opportunity to welcome you back. Sincerely, General Manager
Business response:
Michael, it was a pleasure having you as our guest at Extended Stay America - Olympia - Tumwater. We are so glad our service and facilities lived up to your expectations. Thanks again, we can’t wait to welcome you back. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 4.2 star rating with 1,318 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.